94% Customer Satisfaction!

The IWA & Your Garden Lodge

Customer satisfaction is very important to us so to give an extra level of comfort and reassurance we provide each of our buildings with an insurance backed guarantee with the IWA (Independent Warranty Association). Please click here to find out what the IWA can do for you.

94% Customer Satisfaction!

We are very grateful to receive the Merit Award for Customer Care from the IWA. We have reached a 94% customer satisfaction rating. The award demonstrates that we as a company have been meeting the high quality standards set by the IWA allowing us to display this certificate for 12 months, until their next check-up. It makes us very happy here to know that the vast majority of our customers feel that they have been receiving a high level of quality and standard of work. We hope to continue improving our service in any way we can and continue to offer such a high standard.

Satisfied Throughout the Build

From the day the first spade hits the ground our Garden Lodges take as little as 3-5 weeks to complete. In this time we will keep you informed of each step with minimum disruption to your daily routine and if you have any questions, then there will always be someone to contact regarding your build.

A Great Variety of Options

We provide many different options for your Garden Lodge design, allowing you to customise your annexe to fit you and we will help with the designing along the way. Please view case studies on our website and view our prices page, where we have descriptions of everything included with our buildings on each of our standard design pages.

Customer Satisfaction Award
Garden Lodges Merit Award

 

Please see a testimonial from one of our wonderful customers, please click here to view our case study of the Garden Lodge. 

“Hi Guys!

I want to take the opportunity to say a big massive thank you for our fabulous garden studio.

We are very, very happy with it and have received several compliments from our usual ‘troublesome’ neighbours as well as the many others!

Firstly though I would like to say what a huge impression Hayley had on us on Day 1.  Had it not been for her we would have gone with another company.  Her sheer enthusiasm and professionalism and joie de vivre left us with such a positive feeling that it left us with no choice but to use Garden Lodges.

Secondly, Vas and the team (workmen) – what a joy!  Never have I ever had the experience of such a hard working team.  Arriving promptly every day, extremely polite and very helpful.

Lastly, Andrea and Carol were very helpful in every way whenever I needed them.

All in all, a fantastic team and I certainly would not hesitate in recommending Garden Lodges to others.

Maybe in the future we will have to call on you again!

Thank you!”

FacebookTwitterGoogle+Pinterest