Frequently Asked Questions

Q: Do I need planning permission?

A: Planning permission may NOT be required if:

• the building is not located forward of the principal elevation fronting a highway;
• the building is single storey with maximum eaves height of 2.5 metres and maximum overall height of four metres with a dual pitched roof or three metres for any other roof;
• the maximum height is 2.5 metres and the building is within two metres of a boundary;
• there are no verandas, balconies or raised platforms;
• and no more than half the area of land around the original house would be covered by additions or other buildings.

We offer a full planning application service if required, however we also offer lower roof options on all Office and Studio models, with an upgraded foundation system, to retain the ease to install our products without additional planning approval. Read more about planning permission and our full planning application service here.

Q: Are there any considerations regarding building regulations?

A: Most garden rooms are exempt from the majority of building regulations.

Q: What kind of return can I expect on my investment?

A: For most of our customers, the main benefit is the addition of valuable new living space, freeing up room in your home.  However, not only does it provide a practical new living space but it also adds significant value to your house.  Typically you can expect to recuperate 75% of the cost of the project on the value of your house, however, in some locations where property prices are at a premium, you may return 100% or more.

Q: What if I have limited access to the garden?

A: Prefabricated modular panels are delivered flat packed from the factory to site, and in most situations can be carried through the house to be installed in the garden

Q: Who will install the building?

A: Our fully trained, professional and customer focused team will carry out the installation process with the minimum of time and fuss. When they have finished, your building is cleaned, the area is tidied, and we hand you the keys

Q: What are my options for internet access, phone and fax services?

A: The simplest way to get internet and phone access to your building is to use a wireless router and a dual cordless dect phone.  Instead of using a traditional fax machine there are many software applications available such as eFax that allow you to send and receive faxes using your internet connection.

Q: What is included in the price?

A: Our prices include VAT and the cost of installing suitable foundations (subject to site survey).  Additional delivery or installation charges may apply within some postcodes. The only other requirement is a power supply to the house, for which we can provide a separate quotation, or you can contract your own electrician to make the connection. Your final price including any options and extras is the price you pay for a finished building ready to move into straight away, and there are no hidden costs.

Q: What can I use the building for?

A: The most popular use is a home office but you can treat it as you would any room in the house - it really is genuinely habitable additional living space and the possibilities are endless - view some common garden building uses here.  After buying one of our products as an office, a customer in Hertfordshire commented that his children’s grades went up because they started doing their homework in it.  The separation from the house provided an excellent environment for concentration and focus.